[HELP] I can PING but can't Browse

[nytrez]

Hello everyone,

I have a very unusual problem with my internet connection. I can successfully "ping" website names from the command line, but all of my internet browsers say "websitename.com took too long to respond.". Ang nakaka frustrate lang sa issue na to kasi hindi lahat ng websites affected like google.com or facebook.

I have tried lahat ng alam ko sa networking pero wala parin sana maka tulong kayo.
Machine:
Windows 10 Pro
Acer Aspire V5/Lenovo Ideapad 320

Eto yung mga troubleshooting na ginawa ko na:

1) Basics: Wifi switch, network cables
2) Repair Adapter
3) Reinstall Drivers
4) Boot in Safe Mode w/ Networking
5) Virus/Malware/Rootkit/Adware Scans
6) ipconfig /release /renew
8) Flush DNS
9) netsh winsock reset
10) No proxies set -> all default obtain automatically.
11) Uninstall all 3rd Party Firewalls/Antivirus, Turn Off Windows Firewall
12) Check hosts.ini has 127.0.0.1 localhost
13) Set IP configuration as provided by ISP

Below a screenshot of the result ng browser including ping and traceroute.

View attachment 363638

Sana may makatulong.
Thanks in advance.

 

[wallofasgard1]

try mo ireinstall ang Browser or gumamit ka ng ibang browser like mozilla firefox.

 

[nytrez]

The same result sa kahit anung browser na gamitin ko.
screenshot below:
View attachment 363643

 

[adrianaciiro]

https://www.youtube.com/watch?v=KROY1__Qeco

 

[kid23]

Routing issue?
try to report it to telco.

 

[KemMieoo7]

Kung gumamit ka ng Proxy software. Open that software and turn it off then close. Check your browser settings if it's using the PROXY settings. Kailngan mong ireset to default settings nito..

 

[taurexn]

issue yan ng internet provider mo ts, wala yan sa computer, posibleng naka-block yun port/websites or meron dns or routing issue or meron maintenance sa server ni internet provider mo. better call your customer hotline

 

[mackyboy]

na encounter ko na yan several years ago, globe internet ko ang may problema that time. pinacheck ko at pinalitan nila ng router.

share ko na rin mga ginawa ko para i-troubleshoot, although sa side ni globe ang issue

check ko kung naka proxy ako
flushdns
reset router

 

[nytrez]

BWT Direct Internet ang connection ko dito
CISCO 4331 (Managed by ISP)

@kid23
@KemMieoo7
@taurexn
@mackyboy026

Yun din hinala ko kaya nireport ko na sa globe ung problem, pero as per findings nila wala naman problema sa routing ng IP. Ang nakapagtataka lang kasi nagdeploy sila ng Field Engr., yung laptop ng FE walang problema pero pag ginamit na mga lahat ng laptop namin yun na nagkakaproblema.

Nattry ko gawin yung mga troubleshooting pero the same result.

Thanks for sharing your thoughts, please keep them coming.

 

[taurexn]

corporate or enterprise pala yun plan nyo, double check yun router, switches, server nyo kung meron nag ooverheat or kailangan ng restart or pwedeng isa sa mga users nyo sa network ay may pinaganang hacking tool/software kaya ddos (distributed denial of service) ang nangyari

 

[siopawkid08]

Na-check mo na ba yung DNS ng router? Baka di pa configured kasi at naka-static naman applied dun sa FE kaya nag-work sa kanya at sayo hindi?