Symbianize Forum

Most of our features and services are available only to members, so we encourage you to login or register a new account. Registration is free, fast and simple. You only need to provide a valid email. Being a member you'll gain access to all member forums and features, post a message to ask question or provide answer, and share or find resources related to mobile phones, tablets, computers, game consoles, and multimedia.

All that and more, so what are you waiting for, click the register button and join us now! Ito ang website na ginawa ng pinoy para sa pinoy!

GLOBE Telco / ISP Internet Issue Tips (Globe Telecom)

LoudtronixPH

Recruit
Basic Member
Messages
11
Reaction score
11
Points
48
Magandang araw po!

May Tips ako para maibalik kaagad yung internet connection nyo.

Wala parin kayong internet connection sa kilalang Telco & ISP Provider sa loob ng ilang buwan? Tapos walang nangyari, kahit ilang ulet ng nagrereport? Hindi pinansin ng Technician dahil gustong magpabayad?

Eto na yung solusyon nyo para maibalik kaagad yung internet nyo.

Sana makatulong to sa inyo.

Kung may Gmail account kayo (professional email kung pwede e.g: [email protected] - para ma aksyonan kaagad).

Compose kayo ng email (Eto yung akin. Subject: Globe Telecom | Unacceptable service | Technician Always Declined on Repair | Please Help)

Isesend nyo sa:
- [email protected],
- [email protected],
- [email protected],
- [email protected],
- [email protected],
- [email protected],
- [email protected],
- [email protected],
- [email protected],
- [email protected],
- [email protected],

- [email protected]

tapos, cc nyo eto:

- [email protected],
- [email protected],

- [email protected]

Then eto na, yung message body (Dapat medyo professional para matugunan kaagad kayo ng Telco nyo):

(Address nyo kung saan Main location ng Telco nyo)
Globe Telecom, Inc. and Innove Communications, Inc.
The Globe Tower
32nd Street corner 7th Avenue Bonifacio,

Global City Taguig, 1634 Philippines

Lagay na kayo ng Friendly Opening (e.g: To whom it may concern,)

Tapos, wag din kalimutang ang inyong Account Number para mas madaling ma trace ng Telco/ISP at ma contact kayo.
(e.g: It's been three months since I had no internet with the account number: (Number). I am writing this because I am frustrated with the service of Globe Telecom.)

Sa baba kayo na bahala sa reason nyo kung anong nangyari bakit wala parin kayong internet, tsaka ilagay nyo din kung anong petsa kayo nag-report at yung reference/work order number. Kung may attached images or videos pwede nyo din ilagay (like yung modem nag LOS parin, kung nasan yung poste na kinabitan ng linya nyo) para may ebidensya.

Ilagay nyo rin kung ilang buwan o taon na kayong nagsubscribe sa Telco or ISP nyo.
(e.g: We have been your valued customer since February 2018, We are requesting your good office to act and facilitate the concern of our internet connection as soon as possible.)

Tapos, closing remarks. (e.g: We hope for your favorable action on this matter.)

Then, Friendly goodbye.
e.g:

Sincerely,
(Full Name ng Subscriber)
Globe Valued Customer

Copy furnished:
Mr. Ernest L. Cu
President and CEO

Ms. Rebecca V. Eclipse
Chief Customer Experience Officer

Investor Relations

All of Globe Telecom, Inc.

Malaking tulong po talaga to. After 2 days since nag email ako sa ISP ko. umaksyon kaagad yung Telco. Meron na ulet kaming internet tsaka panay tawag sa akin yung Telco kung meron naba kaming internet. Then kung may ibang problema paba. Eto pala yung sagot sa mababagal umaksyon na Telco/ISP.

After mafix ang internet nyo. Wag kalimutang mag Reply ("Reply All") dun sa email na sinent mo. Magpasalamat ng lubos sa kanila.


Maraming salamat! Daghang salamat!
 
ayos tong tips na to bossing hehe mas mainam to kesa mag-ngangawa sa social media HAHAHAHA
Post automatically merged:

sa pldt o converge boss alam nyo kanino isesend? hehe
 
Back
Top Bottom