[HELP] PLDT Home Wifi FX-ID3 keeps losing network/disconnecting

[freldo]

Hi sirs, bale yung binili ko kasing pldt home wifi keeps losing network. Sinalpakan ko na ng corporate smart sim card ko which is always 4G naman sa phone ko at unli net naman. Pero kapag nasa modem na sya, ilang minutes lang nawawala na yung network. As in parang wala ng internet na nattanggap. Any ideas po for resolution? Greatly appreciated.

specs
PLDT Home Prepaid Wifi
FX-ID3
Evoluzn_PLDT_ID3_1.1.0
Black

steps taken:
downgraded to Evoluzn_PLDT_ID3_1.0.7 then upgrade ulit to Evoluzn_PLDT_ID3_1.1.0
followed steps by Master Zander https://www.youtube.com/watch?v=H6g_d7Upatg

 

[raine02]

first check kung ok talaga signal kung nasaan yung modem if not lipat mo pwesto. tapos check mo kung saang lte band naka connect si pldt/smart take note mo kung saan connected tapos biglang mawawalan ng connection at yung band na yung ang iwasan mo. gamit ang advance/admin login nyang modem ilock mo sa band na tingin mong ok si pldt/smart.