Hi po goodmorning mga sir itatanong ko lang po sana kung bakit po kaya nagkakaganito yung internet namin kasi tuwing 8am to 4pm down po sya and pag 5pm po up na po internet namin san po kaya ang nagiging problema nito sa pldt po ba mismo or may nag reremote ito po yung pic
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PLDT Please Help po about PLDTHOMEFIBR 200mbps
- Thread starter Thejov
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Itawag mo muna sa PLDT Paps. Na try mo na ba magconduct ng some basic troubleshooting? On/Off modem, plug and unplugged tapos check mo cables. Kasi kame ngayon nagkakaganyan din eh. SObrang bagal as in at tuwing 3pm down ng 30minutes to 10minutes tapos mag up ulit.
- Thread Starter
- #3
Yes sir nag reset narin ako nag on and off same parin bali 2 weeks na syang gnyan pag dating nag 5pm hanggang gabi ok na yung net pero 8am to 4pm down datin hindi naman ganyan di ko kasi masyado mangalikot ng setting nito pero alam ko yung root admin access
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Wala kang gagalawin sa root admin access paps. Ang problema nyan is si PLDT. or tanong ko lang baka kasi may schedule to downtime ka jan sa Router/Modem mo ng PLDT? from 8am to 4pm. Na try mo na din ba ireset ang mismong Router/Modem? Itawag mo na sa PLDT yan Sir habang maaga pa.
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may nang re remote dyan pinapalitan yung VLAN ID mo.nangyari na sa akin yan.tingnan mo yung broadband settings dapat yung VLAN ID mo 1030.yan yung pinapalitan ng mga nang re remote kaya down yung connection at wala syang wan ip.
- Thread Starter
- #6
sir pano po kaya to ibalik sa dati at pano hindi makaka access yung nag reremote?salamat
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how come na nareremote kapag walang wan address/connection matic whole day/month walang net ang sabi ni ts every 5pm sya nagkakaroon ng internet so it means nasa isp na ang problema hindi niremote
Note: hindi lahat ng Vlan ng isang modem ay pareho
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- Thread Starter
- #8
how come na nareremote kapag walang wan address/connection matic whole day/month walang net ang sabi ni ts every 5pm sya nagkakaroon ng internet so it means nasa isp na ang problema hindi niremote
pero sir halos mag 1month ng ganito net everyday ganito lagi?
nagging ganito yung status nya nung ginalaw galaw ko yung modem sir
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yun nga problema ng modem ni PLDT dahil nga may fiberhomesuperadmin at don sila pumapasok kaya wala kang magawa once na scan yung wan ip kayang kaya nila pasukin yung modem.
na reremote yan pag up lang yung connection at pag pinalitan na yung VLAN ID don na ma down si modem dahil iba na yung nilagay don.well sa case ko 1030 yung VLAN ID hindi ko lam sa kanya pero kadalasan 1030 eh.how come na nareremote kapag walang wan address/connection matic whole day/month walang net ang sabi ni ts every 5pm sya nagkakaroon ng internet so it means nasa isp na ang problema hindi niremote
Note: hindi lahat ng Vlan ng isang modem ay pareho
