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Recent content by nOosadz

  1. nOosadz

    Centos+Asterisk+ViciDIal Guide with Clustering

    Re: Centos+Asterisk+ViciDIal Guide You will need Trunk line (Landline number if you required call back - inbound) from ISP phone providers like PLDT and FXO Analog VoIP Gateway device to interact and convert the transport from Analog to SIP such as Digium or Openvox.
  2. nOosadz

    Centos+Asterisk+ViciDIal Guide with Clustering

    Re: Centos+Asterisk+ViciDIal Guide If this setup composed of multiple agents belong to a single queue and route them to as single in-group passing through single TFN number only and tagged those numbers on specific agents for it to be route on same agent by customers' next incoming call...
  3. nOosadz

    Centos+Asterisk+ViciDIal Guide with Clustering

    Re: Centos+Asterisk+ViciDIal Guide Ang setup ba nito ng inbouind routing from your TFN is any random customer pero same lang kay agent1 ang papasukin? wala ng ibang calls from customer from other agents? If this case, just route your TFN to AGENT para specific lang. DID Route to AGENT then...
  4. nOosadz

    Centos+Asterisk+ViciDIal Guide with Clustering

    Re: Centos+Asterisk+ViciDIal Guide Please elaborate further details regarding your proposed inbound call flow para mas maintindihan ng karamihan. :)
  5. nOosadz

    Centos+Asterisk+ViciDIal Guide with Clustering

    Re: Centos+Asterisk+ViciDIal Guide What method ginamit nyo in the beginning for DNC numbers? If inbound, inimplement nyo ba nag Filter Phone Group? If yes, dun mismo sa section na yun e delete yung mga numbers na naka DNC. Administration -> Inbound -> Filter Phoner Phone Groups / Add-Delete...
  6. nOosadz

    CISCO Networking Discussions

    Broadcast storm will sent out request to its address x.x.x.255 then all the active IP addresses belong to that network segment will sent out replies. So in that case if they are not belong to single network segment then hindi maapektuhan yung ibang users on other network segment (other VLANs).
  7. nOosadz

    CISCO Networking Discussions

    It depends on the value you set on DHCP Lease time. If your Lease time never expires, the workstations won't able to perform DORA again in order to acquire fresh assigned IP for a period of time. DORA stands for Discovery, Offer, Request, and Acknowledge. It's likely TCP Handshake. With that...
  8. nOosadz

    Centos+Asterisk+ViciDIal Guide with Clustering

    If you're using Vicibox (OpenSuSE platform) you can permit the public address of your remote agents in Yast Firewall settings. If other Linux platform you're using, try to explore IPTables. Fraud Calls are now imminent threat to all Dialers vulnerable to public so keep your server more secured...
  9. nOosadz

    CISCO Networking Discussions

    Ako kasi as much as possible I want to separate per network segment for some reason na once na may broadcast o magpatakbo ng huge application from single department hindi maapektuhan ang network operation's performance with other departments. That's why VLAN create it for us to avoid that kind...
  10. nOosadz

    CISCO Networking Discussions

    Hindi naman ganon talaga kalaki but you have to effort to add those DHCP per VLAN statements. Follow your mindset if how are you gonna organized your network.
  11. nOosadz

    CISCO Networking Discussions

    Hindi naman ganon kalaki even if you do have only single L3 capable managed switch and single Edge Router you can implement that kind of setup for 20 employees or if you'd like to create specific VLAN for 20 department. These VLANs are logically configured on your device and it won't be a big...
  12. nOosadz

    Centos+Asterisk+ViciDIal Guide with Clustering

    Yes it can. Some now are accessing web link as well as connecting their softphones to their Hosted Dialers running around cloud. Kindly confirm if that's what you referring to.
  13. nOosadz

    CISCO Networking Discussions

    Since this are unmanaged devices and we don't know any events running behind it, what i'm saying is that we are already enabling loop prevention or L2 issues on our Distro and Core Switches. These are the best practices we could enabled as for precaution to prevent any kind of issues. Meron din...
  14. nOosadz

    CISCO Networking Discussions

    This could possibly happen if walang STP feature naka enabled from the beginning sa switchports ni Switch B. To prevent this kind of happening, best practice on your core and distro switches is to activate the BPDU guard and BPDU filter globally on all ports and exempt those links that are...
  15. nOosadz

    Centos+Asterisk+ViciDIal Guide with Clustering

    Actually I haven't tried it yet. I'll update you here when I check and verify that settings.
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