Hello. Naging Part din po ako noon ng SMB. Actually Callcenter sya pero focus on sales. Meron silang IT kaya lang mas marami ang kaalaman nya sa Tech so hindi rin mamaximize ng mga ahente yung performance nila. Nag OJT ako for 3 months lang. Since limited lang naman ako magwowork dun i didn't do the programming. But instead find Open Source software.
Eto yung mga Open Source or atleast, free to use apps na pnrovide ko sa kanila
InvoicePlane - for Invoicing System - Bye microsoft Excel, We no longer need your formulas.
SuiteCRM - For Customer Relations Management. Bye handy dandy notepad and sticky notes. Mahilig sila magnotepad eh.
Google Drive - As alternative to Dropbox dahil capable sya for viewing Spreadsheet files. Most of their files are spreadsheet came from their customer.
Untangle - for web filtering thru IP. Madaming mga Pasaway na nagbrobrowse ng non-related sites.
A1-eHR - For HR management and Payroll.
Mozilla thunderbird - For Email. Kasi hirap din sila sa Outlook. Most of them nadalian lng gamitin yung Thunderbird kaysa Outlook. Siguro dahil na din sa UI neto.
Pero syempre dahil SMB CallCenter yun, kailangan namin palitan ang internet namin into Fiber. So we apply for fiber connection na SMALL lang din. Wag sa PLDT or Bayantel or Globe. Find them here ->
http://phopenix.net/ .
We use WifiCity as our ISP. Mas mura po diyan.
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Kung internet po apply po kayo sa small companies like converge. or pwede kayong mamili sa list ng partners ng phopenix. PLDT is not reliable for businesses.
