Why does an error message keep popping up?

[kaiserworth]

An error message saying my dialer has stopped working keeps popping up. It gives you an option of send a report or don't send and it pops right back up after you pick one of the options.

I had my carrier factory reset it and it did not help. Please help save my phone.

The issue you are seeing is call "force closing".

If your phone is stock, that is not rooted, then chances are a third party app is causing the problem. If it happens after a factory restore, with no third party apps installed, then you just need to clear the cache.


That's a guide on clearing your cache. You will have to redownload your apps but that should fix it.

 

[Cabronsito]

If almost nagawa nyo na po lahat ng troubleshooting, I suggest factory reset nyo na po yung device just to save you time and effort. Back up nyo lang po muna mga inportant files nyo.

 

[teytey08]

If almost nagawa nyo na po lahat ng troubleshooting, I suggest factory reset nyo na po yung device just to save you time and effort. Back up nyo lang po muna mga inportant files nyo.

yes tama poh si sir need hard reset baka hindi na kaya sa soft reset sir