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[support] PC TROUBLESHOOTING CENTER

lordoway24 said:
Oh my!! wala panaman ako ngayon pangpalit ng mobo ko wala pa pera!hehe anyway wala na po ba paraan sir para maayos ko pc?
Click to expand...

wait mo nalang ang opinion ng ibang ka SB natin :hat:
 
TS pahelp naman..naka on po ang pc pero black yung screen nya..kapag nireboot ko magbubukas sya then biglang mamamatay...patulong naman po...
 
ichigohallow said:
TS pahelp naman..naka on po ang pc pero black yung screen nya..kapag nireboot ko magbubukas sya then biglang mamamatay...patulong naman po...
Click to expand...

gaya lang po ng nasa taas mo sir. try mo linisin memory mo. tapos kung hindi pa din try mo e direct monitor mo.
 
ichigohallow said:
sir ask ko lang po kung pano malilinis yun memory?
Click to expand...

eraser lang po ang gamitin mo. yung pang erase sa lapis. tapos erase mo yung sa mga bottom yung kulay brown basta bronze ang kulay nya di ko makuha ang term. tapos tiyakin mo na walang na ewan na dumi bago mo ilagay ulit sa MOBO.
 
sir pa help po. . every 15mins nag ha2ng po lappy ko. . nire4mat ko pero gnun p dn. . instal ako tune up at ccleaner gnun p dn. . ka2hang nya s power ko na ino off kc no choice dn. . ngaun ayaw na mag start puro black screen. .
 
lordoway24 said:
Sir ask ko lang panu po yung direct monitor??
Click to expand...

direct mo po sa switch baka kasi ang monitor mo ehh sa power supply lang din kumuha kaya baka hindi na kaya ng power supply
 
guys help nman..

#bali may built in OS ung laptop ko, tapos na installan sia ng ibang OS.. so na delete ung partition C, pero hindi naman natuloy ung installation kase may conflict /.. pero ung mga RESERVE ( recovery ) , hindi pa, may solusyon paba para mabalik yung dating os? .. ayaw na kac mag load dun sa dating OS, mag simula nung balakin kong installan ng ibang os..

sana may tumolong
 
O.S installation PROBLEM

:help:

ung desktop ko kase ni reformat ko... actually clean format ang ginawa ko... window 7 o.s gamet ko.. the problem is... gumagana ung o.s pag nag install nako ng application... ayaw nia mag install... ganito ang lumalabas ("the file is too large on disk") hindi na nag tutuloy mag install... wala pa naman laman ung harddisk kung d ung o.s... mali kaya ung pag partion ko??? kase hinati ko sa dalawaung partion...but may 100mb na automatic na lumalabas sa hati ko...SYSTEM daw un tapus ung 250GB PRIMARY tpus ung isang partion PRIMARY din... bali dun ko na iinstall ung O.S saisang primary.... help me please........
 
help din mga sir. windows explorer not working? anu kaya problem nyan sir?
 
sir pa help naman ... laptop was reformated to windows 7 it was running fine until recently it is very slow... when i open browser it takes so long to open it... when i open my games it takes so long to open the game...

heres the hijackthis logs...


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:24:08 PM, on 11/18/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Users\Administrator\AppData\Local\Google\Chrome \Application\chrome.exe
C:\Users\Administrator\AppData\Local\Google\Chrome \Application\chrome.exe
C:\Users\Administrator\AppData\Local\Google\Chrome \Application\chrome.exe
C:\Users\Administrator\AppData\Local\Google\Chrome \Application\chrome.exe
C:\Users\Administrator\AppData\Local\Google\Chrome \Application\chrome.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet

Download Manager\IDMIECC.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:

\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:

\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:

\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:

\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:

\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files

\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide

/waitservice
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update

\jusched.exe"
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun

(User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL

SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun

(User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK

SERVICE')
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet

Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download

Manager\IEExt.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program

Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:

\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-

EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 -

{CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software

\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-

12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth

Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows

live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows

live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows

Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program

Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe

Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpda teService.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus

\ekrn.exe

--
End of file - 5650 bytes



hope you could help me with these concern... salamt po in advance...
 
sir pa help naman ... laptop was reformated to windows 7 it was running fine until recently it is very slow... when i open browser it takes so long to open it... when i open my games it takes so long to open the game...

laptop history pala is :

sony vaio to na laptop ung notebook lng ... with windows starter na OS
so ni reformat ko sya with windows premium 7
clean format lng ... di ko lang alam if ung mga drivers ba neto ay tama.. la naman me ge install na vcard or anything basta windows 7 lang nilagay ko ^^ sensya baguhan sa pag reformat...

like i said after reformat a month ago it was ok... running smoothly.... kaso ung nga recently bigla na lng nag slow as in... pag open mo ng google chrome it will take long to open a page... and one more thing pag video ayaw mag play like youtube or something...

heres the hijackthis logs...


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:24:08 PM, on 11/18/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Users\Administrator\AppData\Local\Google\Chrome \Application\chrome.exe
C:\Users\Administrator\AppData\Local\Google\Chrome \Application\chrome.exe
C:\Users\Administrator\AppData\Local\Google\Chrome \Application\chrome.exe
C:\Users\Administrator\AppData\Local\Google\Chrome \Application\chrome.exe
C:\Users\Administrator\AppData\Local\Google\Chrome \Application\chrome.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet

Download Manager\IDMIECC.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:

\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:

\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:

\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:

\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:

\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files

\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide

/waitservice
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update

\jusched.exe"
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun

(User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL

SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun

(User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK

SERVICE')
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet

Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download

Manager\IEExt.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program

Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:

\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-

EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 -

{CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software

\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-

12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth

Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows

live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows

live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows

Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program

Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe

Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpda teService.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus

\ekrn.exe

--
End of file - 5650 bytes

hope you could help me with these concern... salamt po in advance...


sory for the double post... dont mind the previous post...
 
Last edited:
brooks08 said:
up ko to :salute:
Click to expand...
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows ------>>>> Check your hard disc drive with Spybot S&D from Kolla.de or LSPFix from Cexx.org. This entry should not be fixed! Your best bet to repair it is to try the LSPFix from Cexx.org



O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows ------>>>> Check your hard disc drive with Spybot S&D from Kolla.de or LSPFix from Cexx.org. This entry should not be fixed! Your best bet to repair it is to try the LSPFix from Cexx.org
 
tanong lang po mga sir,, kasi po ung laptop ko, nareformat ko lang 2 weeks ago,, then ngaun nag babagal n naman,, windows startup pa lang mabagal na, eto specs:
Asus brand,
4gb RAB,
windows 7 home premium
 
rexelens said:
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows ------>>>> Check your hard disc drive with Spybot S&D from Kolla.de or LSPFix from Cexx.org. This entry should not be fixed! Your best bet to repair it is to try the LSPFix from Cexx.org



O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows ------>>>> Check your hard disc drive with Spybot S&D from Kolla.de or LSPFix from Cexx.org. This entry should not be fixed! Your best bet to repair it is to try the LSPFix from Cexx.org
Click to expand...



thanks try ko po to pag dating ko sa bahay... salamat ulit... feed back later...
 
weisskreuzz said:
tanong lang po mga sir,, kasi po ung laptop ko, nareformat ko lang 2 weeks ago,, then ngaun nag babagal n naman,, windows startup pa lang mabagal na, eto specs:
Asus brand,
4gb RAB,
windows 7 home premium
Click to expand...

baka marami ng application na naka install na nakapag pabigat sa system try to minimize it... or baka may virus... kasi isa rin yan sa mga nag ko cause ng slow/hang....
 
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