cdrking rob place ermita branch scandal

[pongbot]

CD-R king? wala talagang ka kwenta kwentang store yan, lalo na yung mga employees.. di ko rin maisip san ba nila pinupulot yung mga tao nila?

I also send them a complain.. through the email provided on their website, I'm complaining about sa service nila.. ANG KUPAD!, bakit ba di nila magawang automated na yung pag bebenta? at kelangan manually pa isusulat?

got this experience sa CD-R King MOA Branch, well bumili lang naman ako ng 4 cd's.. YES! 4 cd's.. but it took me 40 minutes! para makaalis sa store na yun! dahil una.. mabagal sila mag assist ng customer.. pangalawa.. magtatanong ka lang sasabihin sayo "wait lang sir may nakapila pa" (wtf?! magtatanong lang ako.. pano kung wala pala yung hanap ko?) pangatlo.. panong di babagal yung cashier nila? eh instead na bilisan yung pagsulat sa mano-mano nilang resibo! nagchi-chismisan pa muna?


at kung iisipin.. parang madaming tao ang nagsasayang sa mga SUB-STANDARD nilang products..


kelangan na talaga nila baguhin pamamalakad nila sa store nila.. masyado na maraming complain yung nababasa ko at mababasa pa..

ako rin nakaranas sa MOA cdrking ng nakakainis na araw. pumunta ako sa cdrking para bumili ng usb power booster amf mga sale lady nila mga nag chichismisan lang mga walang pakialam kung may nagtatanong. sa inis ko umuwi na lang ako sa galit ko sa mga nag chichismisang salelady ng cfrking MOA pati manager nila che rin ang chismis amf .

 

[Daybreak]

di ko pa naexperience sa cdr king yan! Pero naniniwala po ako sa inyo. At marami na po akong nabasang reklamo sa kanila dito at sa ibang internet sites at sa mismong site ata nila yun. Tungkol sa product nila hanggang sa staff.

 

[yuen1987]

bulok serbisyo ng cdr-king..

 

[TheKangug]

grabe!

humakot ng pagkasamang trato!

tsk...tsk..tsk..

 

[juststokherz]

Yan ang problema sa cdrking..Mabagal ang serbisyo nila sa kanilang mga costumer..

 

[jowelfajardo]

mga ka-SB na bumibili sa cdrking rob place manila branch..... check this out!!!

(a letter from unsatisfied and very dissappointed customer)


Hi,

I just want to inform you of the bad way I was treated by your staff at CDR King Robinsons Ermita Branch. I went there yesterday (July 14) after the rain has subsided and we still don't have electricity in our area. I badly need a Crank Dynamo flashlight since all of our cellphones are nearly battery empty.

I saw that your store are close but I saw some people coming out of the store and some inside so I tried asking if they can consider selling me 3 pcs of the said flashlight. One male sales attendant in blue uniform told me he's going to ask somebody inside if they can sell me. I waited for too long outside for him to come back but he did not so I decided to peek from the half-open roll-up door, only to find the guy just chatting with the other girls inside. It was really rude of him to keep me waiting while he just chats with the other sales attendants.

So, while crouch on my feet, since the door is half-open, i converse with your sales attendants practically begging them to sell me the precious flashlight but they turned me down said there was no light and they need that to check if they still have the inventory. I offered them to use the flashlight I have in my nearly empty cellphone but one of them rudely said "may flashlight din kami". So I thought if light was the only thing keeping them from selling me then why don't they use the flashlight they say they have to check if they have inventory.

I told them I will be buying 3 pcs, I thought that could appeal to them since I'm not just buying one product for them to exert effort on me. But one of them said (the one who's not in uniform and appear to be the supervisor) they only have 1 left and they already used it. Hmm! That wonders me, because first they told me they need light to check the inventory then they told me they just have one left which they already used. They are very DISHONEST!!

I still tried to convince them to sell me, but the supervisor, I supposed, said in high tone "Hindi nga ho pwede close kami ayan o nakalagay na nga sa labas". Then she told the other girl to close the door. That really shocked me because I am still crouched at the door. Had the girl followed her order I would have been slammed.

Disappointed I just went up on my feet and left your store.

I want to ask you, how do you train your sales attendants especially the supervisors/managers/oic of the store to handle customers like me in a situation like that? I only want to purchase your product, why do they have to treat me rudely??

I also handle sales attendants in my previous jobs and never did I train them to treat our customers the way your sales attendants have treated me. I would have just brushed this thing aside and go on with my life but I want you to know that your product is not a luxury product one purchase just to enjoy. You have products that is a necessity during times of calamity and long power interruption. You have brilliant products and I cannot count how many CDR King brands have we purchased in the last 3 months and I'm telling you it's a lot. I even recommended your products to my friends because it really helped us a lot.

But because of this incident I might tell my friends NOT TO BUY from that branch because of your staff's bad behavior. I'm not asking for anything. I'm just asking you to retrain your staff and STRESS with them the IMPORTANCE of EXCELLENT CUSTOMER SERVICE!!

Thank you!

maraming pala talagang masama ugali sa cdrking, ako rin kasi nakaranas ng kasupladahan ng mga tindera nila. i think ang problema mga ewan kasi empleyedo nila. tindera man o technician me mga asal hehehe....

 

[naju28]

patawa naman ung mga un..

 

[tedge031]

wala pa naman akong na experience na mataray na mga sales lady sa kahit saang cd-r king na napuntahan ko pero ang tanging consistent sa kanila e yung magi-inquire ka pa lang ng item e kailangan mo pa pumila.. magtatanong ka pa lang naman o magca-canvas e papipilahin ka pa karaniwan pa kapag magtatanong ka e nde ka papansinin kapag nde ka nakapila.. masama na ba ang magtanong ngayon kahit nde ka pa bibili?!

 

[ForrestHump69]

ang kupad nga nila kumilos...sobra

 

[g.nome]

uu nga sir,una mo nga mppansin sa iba sa knila ang tataray.kala mo kung sino.ndi mrunong mgtrato ng tama sa customer.tpos alam na sobra haba ng pila kung kumilos relax n relax habang nkkpagkwentuhan..kpag tumawag p cla ng number na wla nasagot,mkkita mo pa mukha nila nkasimangot..

 

[dhennice05]

tskk...tsk...they need to re orient their staff as well as the sup for proper handling of customer care..dapat improve din nila ang services,kasi plagi mahaba ang pila..

 

[powerpup]

hay grabe tagal na nila sa industry mula noon hangang ngaun im a avid buyer pero napansin ko lang halos lahat ng napuntahan kong branch ganyan ang problema.Hay pano kaba naman gaganahan bumili nyan kung ganyan ang mga taong magbebenta sayo.

 

[masteredison]

buti nalang sa branch nila sa quezon ave. (eton centris) wala masyado tao kaya di siksikan ang pila..

 

[James Carl]

naranasan ko din yan!! kakayamot!!!!!

 

[ars_arcanum]

kahit saang branch nila pangit ang service. Di na ako bumibili dyan.

 

[aucifer]

me mga tao talagang panget ang pag uugali ....di mo rin siguro sila masisi ksai hindi naman lahat ng tindera na yan eh approachable or nakapag tapos ng pinag aralan kaya me mga taong magaspang ang pag uugali. di talaga mawawala ang mga ganyan sa mundo .. kaya maganda rin jan eh wag na lang tangkilikin ang produkto mas maganda pa bumili ng me tatak kesa sa mga low quality na products nila. di nga natin alam baka recon pa yang iba jan eh

 

[vinxmark]

mga sir tanong ko lang. anu naman sabi nila nung pagkasend nyo ng mga complaints nyo? may reply ba na galing sa kanila? question lang po . ako kasi ndi ako nagtatanong kung ano yung hnahanap ko basta kamukha lang nung bibilhin ko at almost the same sa hinahanap ko yun na lng bibilhin ko

 

[dyollocirej]

di lang service ung pangit sa kanila.pati un pr0ducts ang dadali masira

 

[jerencecharlo]

mura na sirain pa yan ang CDRking

 

[gx77]

talagang may mga products silang mahuna, at yun iba ok lang

pero mas madami ang masungit at walang alam na mga saleslady nila,

para makaganti katulad ng ginawa ko eh ,inaya ko yun mga taga laguna branch dito sa amin ng inuman sa club coco tapos hehe yun 4 na sales lady lasing at nagang bang namin mga tropa, pag katapos namin pagsalit salitan hehe uwian na at parang deadma lang sa kanila, pero may video sila, tropa ko ang nagkuha nung video , pero bawal muna ipost hehehe baka mademanda kami lolz

dapat ganyan ang pag ganti, yan mga yan badtrip talaga kung mag service pero pag dating sa alak ang gagaling