How to get a job in Call Center? [questions, opinions & experiences are wel

[<<esmh!e_09>>]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

Oy baka may nagwowork dito sa TechnoHub. Kahit ano'ng call center do'n. Magreresign na kasi ako sa Convergys Commonwealth. Refer n'yo ako please

naku girl malayo ako diyan sa area mo at wala akong alam or kakilala diyan..

may kasama ko sa sykes dati na working student. sa pup sya nag aaral. awa naman ng diyos, inaadjust ng workforce yung sked nya. itinatapat yung rd nya pag may klase sya. tapos naghhalf day sya pag nagkataong umaga shift namin at may klase sya ng tanghali. yun nga lang maliit sweldo nya palagi. nasa pakiusp yan at syempre nasa company.

yeah you're right some gave consideration about your school schedule but it really depends on the company as well..

ok lang po kung makati o kahit saan pa basta madali lang ang pagsakay, malapit naman po kasi kami sa lrt monumento...at hindi po summer job hanap ko.

oopppss.. sorry, my bad.. hindi pala ikaw yun.. my apologies..

guys may maisa-suggest ba kayo na CC na related or inclined sa medical field?

i think ACS in MOA has medical insurance account.. same with APAC in alabang.. but if you're looking for medical transcriptionist job, i don't have any idea..

 

[polmartin300]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

yung me gusto mag work sa techo hub subukan nyo mag apply sa manulife me non voice sila. but beware very challenging ang kanilang exam. katumbas ng NMAT.

medical transcriptionist me alam ako dahil ate ko sumubok pero me exam before you are accepted. san po location baka out of way.

 

[polmartin300]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

alam ko naman po kung paano magsearch sa google kaya lang po ako nagtanong ng simpleng bagay dito kasi ang kailangan ko suggestion kasi ang experience nila di mo masesearch sa google

may pinakamalapit dito sa amin yung sa sm north edsa kaya lang ayoko naman dun kasi may mga naririnig akong di maganda sa mga kaibigan ko kaya humihingi ako ng suggestion

ay pasensya na po. ah yung stream!? pabagsak na nga yun. ayaw mo sa vxi sa munoz malaki daw offer ng uverse pamatay lang metrics. nag apply dati ako sa vxi nung bagong bukas lang kaso na intimidate ako dun sa hr nag interview sa akin bastos yung mataba na babae nakasalamin watch out ka dun 2nd interview yun tsaka mapili sila sa ahente. ang payo sa akin nung iba mas mabait sa vxi makati. kaso pagod na ako sa makati nanakawan pa ako ng cellphone papunta sa work sumakay ako bus.

 

[heretika]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

yung me gusto mag work sa techo hub subukan nyo mag apply sa manulife me non voice sila. but beware very challenging ang kanilang exam. katumbas ng NMAT.

medical transcriptionist me alam ako dahil ate ko sumubok pero me exam before you are accepted. san po location baka out of way.

ay pasensya na po. ah yung stream!? pabagsak na nga yun. ayaw mo sa vxi sa munoz malaki daw offer ng uverse pamatay lang metrics. nag apply dati ako sa vxi nung bagong bukas lang kaso na intimidate ako dun sa hr nag interview sa akin bastos yung mataba na babae nakasalamin watch out ka dun 2nd interview yun tsaka mapili sila sa ahente. ang payo sa akin nung iba mas mabait sa vxi makati. kaso pagod na ako sa makati nanakawan pa ako ng cellphone papunta sa work sumakay ako bus.

Wow mukhang marami ka alam. 'Yong sa Manulife, ano kailangan para maipasa? Gusto ko sana magapply do'n. Ano 'yong NMAT? Taga-Litex lang ako, along Commonwealth papuntang Fairview.

 

[Datzs]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

medical transcriptionist me alam ako dahil ate ko sumubok pero me exam before you are accepted. san po location baka out of way.

makati, the fort or otigas area chong..

 

[polmartin300]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

out of way eto sa me west ave andun din yung office ng CHED me makikita ka nakapaskel tungkol sa transcriptionist harap nya sm north edsa.

NMAT exam para sa mga papasok sa medicine basta tanong mo sa guard sa technohub kung saan manulife alam na nila yun.

 

[kapechino20]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

Can i just walk-in in a Call Center and say "i wanna apply" just to see how things go?

Pwede ba yun? Im serious.

Kung hindi naman. What do you suggest i bring, aside from pure persistence and sheer damn luck. lol. Seryoso po. Anong requirements? Birth Cert, ano pa?

Ty. Ty.

 

[damian999]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

1.Tell me about yourself
2. wh should we hire you?
3. most honorable thing you did?
4. why do you need this job? what inspired you?
5. in your dream world what kind of job do you want? why?
6. what if i tell you that you fail the interview?

guys pede pa sagot po to hehe wala ako kc ma icip e 1st time ko po kc mag aaply 3rd year nursing po ako undergrad eh gus2 ko lng po malaman kung anu maganda isagot senya n po hehe

 

[polmartin300]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

back read lang simulan mo sa unang page kundi google.

bawasan natin spoon feeding dahil sa trabaho di nyo pwedeng istorbohin yung mga ka team mate nyo para mag tanong maiirita sa iyo yun nagtratrabaho din sila para kumita.

mag tanong na lang kayo pag nahalukay nyo na yung buong thread at wala dun sagot na hinahanap nyo.

sa call center mataas ang attrition rate ibig sabihin maraming nag resign o natatanggal. dahil di nila na meet yung metrics o yung goal na pinapataw ng client o yung pinaka boss. kaya malabong sabihin na di sila tumatanggap ng walk-in pwera na lang kung sinabi nila na walang opening maraming call center dyan. subukan nyo rin kausapin yung mga kasabayan nyo nag apply kung saan sila nag subok mag apply kung ano strategy nila sa interview kung ano mga sagot baka mas me experience pa sa inyo yun.

wag na mag aksaya sa job fair dumerecho na mismo kayo sa kumpanya ganon din naman bagsak nyo sa operations manager o kaya sa team leader for final interview kalimitan sa gabi ang interview me mga instances aabutin kayo ng madaling araw dati nakaranas ako alas kwatro na ako ng umaga umuuwi natapos final interview. kailangan nyo maintindihan na ang operations manager maraming trabaho di lang sila nag iinterview ng aplikante. nag report din sila sa client nila sa abroad kung ano na lagay ng negosyo. kaya wag mairita kung di pa kayo na final interview. ganon din team leader maraming din tinatapos yan di sila katulad ng agent na pag natapos ang shift uuwi na sila. mag submit pa sila ng report sa manager kailangan nila habulin yung deadline walang over time pay yun. maski trainer ganon din ga tambak tatapusin. makakaranas ka rin minsan product trainer nag iinterview o hr manager at di operations manager mag iinterview.

yung mga me job offer wag kayo masyado atat na pirmahan ang kontrata basahin nyo ng maigi kung duda kayo sa paliwanag ng hr sa kontrata tanong nyo kung pwede ko iuwi yung kontrata pag-aaralan ko lang. ngayon pag sinabi di pwede wag nyo pirmahan ang kontrata mas maigi pabasa nyo sa abogado para alam nyo karapatan mo bilang manggagawa me mga kumpanya na lumalabag sa labor code o di sumusunod sa minimum wage.

pag natabunan backread lang

 

[PadrePio]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

1.Tell me about yourself
2. wh should we hire you?
3. most honorable thing you did?
4. why do you need this job? what inspired you?
5. in your dream world what kind of job do you want? why?
6. what if i tell you that you fail the interview?

guys pede pa sagot po to hehe wala ako kc ma icip e 1st time ko po kc mag aaply 3rd year nursing po ako undergrad eh gus2 ko lng po malaman kung anu maganda isagot senya n po hehe

1. I am a graduate of Accountancy but for some twist of fate I ended up working in the field of education. Although I can probably say that destiny has had a hand in this because I came from a family of educators. My parents are teachers; and so are my aunts, uncles and cousins. I also have a great a passion for writing and reading. And that may have helped me develop my fluency in English, which I believe, is a prerequisite for this job.

2. I believe I have the proper skills needed for the job. It is also my belief that the knowledge and experience I have acquired in my previous career would be beneficial to this company. In my previous job, I have experienced interacting with different kinds of people with different nationalities. And since a call center is people-oriented, these experiences of mine would be of great help.


"Sir, may I please put you on hold for a few moments? The comfort room is beckoning me. Please be aware that there will be silence in your end while the call is put on hold. For the meantime, please enjoy the soulful and soothing music of Yoyoy Villame as he sings to you the immortal classic, Butsikik. Thank you for understanding, sir."

 

[<<esmh!e_09>>]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

Can i just walk-in in a Call Center and say "i wanna apply" just to see how things go?

Pwede ba yun? Im serious.

Kung hindi naman. What do you suggest i bring, aside from pure persistence and sheer damn luck. lol. Seryoso po. Anong requirements? Birth Cert, ano pa?

Ty. Ty.

certainly, you can go to the company as a walk-in applicant coz most of the company are hiring agents everyday so you can drop by to apply.. you just need to bring a resume and yourself of course..

1.Tell me about yourself.
2. why should we hire you?
3. most honorable thing you did?
4. why do you need this job? what inspired you?
5. in your dream world what kind of job do you want? why?
6. what if i tell you that you fail the interview?

guys pede pa sagot po to hehe wala ako kc ma icip e 1st time ko po kc mag aaply 3rd year nursing po ako undergrad eh gus2 ko lng po malaman kung anu maganda isagot senya n po hehe

hmmm.. i don't want to answer everything.. hehe! but i'll give you an idea on how to answer these questions..

1. Tell me about yourself - just describe yourself in a positive way.. tell them your skills, achievements, strengths and background.. just give them an idea about yourself..

2. Why should we hire you? - answer it in an encouraging way.. give them examples of your strengths and skills that will qualify you to be hired by them..

3. Most honorable thing that you do. - well, based it on your experience..

4. Why do you need this job? What inspire you? - well, for me it's because of the compensation.. coz you'll gain enough money by working in bpo.. inspires me? my family..

5. In your dream, what kind of job do you want? Why? - i can't think of an answer..

6. What if i tell you that you failed the interview? - well, that's fine. If you think that i don't qualify for the job it's probably because that I lack something and for that I need to improve myself more. And even if i failed, I don't think I lose coz I learned something and I'll use that for my improvement..


** Just be constructive on your sentences coz they will be very particular to the communication skills during the interview. They don't really rely on the answers more often coz the plus factor is the way you talk to them. Practice more with your english so that you'll be able to get the job offer.

"Sir, may I please put you on hold for a few moments? The comfort room is beckoning me. Please be aware that there will be silence in your end while the call is put on hold. For the meantime, please enjoy the soulful and soothing music of Yoyoy Villame as he sings to you the immortal classic, Butsikik. Thank you for understanding, sir."

quote ko lang.. kulet ni padre.. ehehe!

@ polmartin - tama ka diyan.. salamat sa detalyadong paliwanag..

 

[PadrePio]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

1.Tell me about yourself
2. wh should we hire you?
3. most honorable thing you did?
4. why do you need this job? what inspired you?
5. in your dream world what kind of job do you want? why?
6. what if i tell you that you fail the interview?

guys pede pa sagot po to hehe wala ako kc ma icip e 1st time ko po kc mag aaply 3rd year nursing po ako undergrad eh gus2 ko lng po malaman kung anu maganda isagot senya n po hehe

1. I am a graduate of Accountancy but for some twist of fate I ended up working in the field of education. Although I can probably say that destiny has had a hand in this because I came from a family of educators. My parents are teachers; and so are my aunts, uncles and cousins. I also have a great a passion for writing and reading. And that may have helped me develop my fluency in English, which I believe, is a prerequisite for this job.

2. I believe I have the proper skills needed for the job. It is also my belief that the knowledge and experience I have acquired in my previous career would be beneficial to this company. In my previous job, I have experienced interacting with different kinds of people with different nationalities. And since a call center is people-oriented, these experiences of mine would be of great help.


"Sir, may I please put you on hold for a few moments? The comfort room is beckoning me. Please be aware that there will be silence in your end while the call is put on hold. For the meantime, please enjoy the soulful and soothing music of Yoyoy Villame as he sings to you the immortal classic, Butsikik. Thank you for understanding, sir."

"Hello? Sir, are you still there? Oooh. . . there you are! Sir, thank you for patiently waiting. I had a very refreshing experience in the comfort room. By the way, did you enjoy the music? You did? That's very nice to hear. Mr. Villame has a very soothing voice, won't you agree? Right. So. . . now let me answer the rest of your questions, sir."

3. The most honorable thing I did was to finish college without any failing grades. Now for some, it would be a very mundane thing; too ordinary to be an honorable thing to do. But for me, it was honorable because I have made a promise to my mother that I will give my best in college. And I am happy to say that I have fulfilled that promise. And by fulfilling that promise, I have done an honorable thing.

4. Like most of the people who have tried applying for a call center job, I was enticed by the lucrative remuneration. It is a known fact that call center employees generally have a higher salary bracket compared to daytime employees. I was not exactly inspired, like having, you know, that epiphany thing; but rather, I got the idea that given my proficiency in english, I think I will enjoy the job. I love to meet and interact with different kinds of people. Additionally, this would be a great opportunity for me to continually improve my English because I will be interacting with native speakers of the language. I like the fact that in a call center, you give something to the customers; you help them. And in turn, you get something from them; you learn from them. That's the kind of job that I like. There's a give and take relationship.

5. Even in my dreamworld, the kind of job that I like is quite simple. I like to be realistic whenever possible. What I want is a job that gives me an opportunity for growth, and a job that will pay me commensurate to what I give or contribute to the company. That is all I want in a job.

6. It's perfectly okay. It doesn't mean the end of the world for me. I'd be sad, I'll be honest. But then, that's life. However, I always believe in the saying that says, 'For every door that closes, a new window of opportunity opens.'


"Sir, is there anything else that I can help you with? No? Well then. . . Thank you for calling Unemployed Symbianizers Hotline, and have a great day ahead of you, sir."

 

[<<esmh!e_09>>]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

nice! i love the ice breaker part!

thanks padre..

 

[polmartin300]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

nyahahaha ang kulet ng huli.

 

[pukini]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

ok lang po ba ang DA (directory assistant ba yun?)

may comments po ba kayo dun?

salamat

 

[<<esmh!e_09>>]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

ok lang po ba ang DA (directory assistant ba yun?)

may comments po ba kayo dun?

salamat

yung account na directory assistant ba??

well, sabi nila ok naman daw kaso gasgas sa lalamunan kasi mabilis lang yung call flow at daming queue.. yun ang alam ko..

 

[pukini]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

yup yun nga po, hehe

yun din naririnig ko sa iba

anung company kaya meron ganyang account?

 

[neliel09]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

yup yun nga po, hehe

yun din naririnig ko sa iba

anung company kaya meron ganyang account?

sa NCO meron nyan...
sa may ABSCBN...
jan galing dati yung officemate ko ngayon

 

[<<esmh!e_09>>]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

sa tellus sa may market market taguig yata kaso di ko alam kung andun pa yung account na yun..

rej salamat sa pagsagot..

 

[cyruz0013]

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

patulong naman po, nakapasa po kasi ako sa interview ng nco tapos sabi tatawag sila within 2 days para sa job offer, pang 3rd day na ngayon pero wala pa, nagcheck ako ng email ko tapos may nag-email pala sa akin 3 days ago, ito nakalagay:

You have recently submitted a resume to NCO by email. After verification, we noticed that a candidate record corresponding to this email address already exists in our system. Therefore, the resume you sent us could not be processed.

We invite you to review the existing candidate record and update it, if necessary.

So, tatry ko sana iupdate kaso ayaw makalog-in ng account na ginawa ko nung application process pa lang, sinumbukan ko na mag-forgot password, ayaw pa rin...di kaya dahil dito kaya hindi sila tumatawag??? di ko naman alam kung sino sa nco ang tatawagan para maitanong ito kasi wala akong contact sa kanila.

tulong naman oh...