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How to get a job in Call Center? [questions, opinions & experiences are wel

Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

nice thread po ts. you :rock:
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

Ano pala procedure ng application sa startek at other callcenter.. Most of the time sa exam ako nabagsak tsktsk..
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

Hello Everyone! I have tried to apply in Teleperformance this last Wednesday for TSR account and i made it to the final interview suddenly I didn't pass. They told me that my pronunciation of F and P, also V and B did not meet the standards! Anyone can help with this problem...also my grammar construction they said that i need to become more creative with this one and creat more complete sentences. Help! please! Thank you!
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

any tips para makapasa sa training?? start na ako nextwik as TSR sa alorica.

Just try to take it seriously. You'll be fine ;)

Ano pala procedure ng application sa startek at other callcenter.. Most of the time sa exam ako nabagsak tsktsk..

almost same lang mga yan sir. may exam at interview. kung bumabagsak ka sa exams eh try mo lang tandaan kung saang part ka nahihirapan. kung sa typing, dl ka ng mga software na typing tutor. kung yung mga english naman practice lang tlga dapat.

try lang ng try sir, eventually masasanay ka tapos matatanggap ka din. Good luck :salute:

Hello Everyone! I have tried to apply in Teleperformance this last Wednesday for TSR account and i made it to the final interview suddenly I didn't pass. They told me that my pronunciation of F and P, also V and B did not meet the standards! Anyone can help with this problem...also my grammar construction they said that i need to become more creative with this one and creat more complete sentences. Help! please! Thank you!

Try to be more conscious lang when pronouncing word with F and P, V and B. pag tingin mo nagiging ok na. test yourself by practicing with english tongue twisters na may f, p, v, b. kaya mu yan! :thumbsup:
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

paano makapasa sa versant? thanks!!
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

mga boss,

ok ba mag work sa call center?

anong work sa call center ang puede sa tulad ko na ang experience ay office work?

how much ngayon ang starting sa tulad ko na walang experience at gustong mag work sa call center?

anong call center ang recommend nyo na applyan?
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

guys, who's looking for job? sama naman ako apply tayo pag meron jan. sana taguig/makati area. it would be great to work with a fellow symbianizer. :)
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

ive tried to apply in a bpo companies but sadly i didnt pass because of my grammar and pronunciation. tsk. better luck next time
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

Guys i have a question because me & my friend is worried..

My friend is applying in a call center at INFOSYS in alabang & she passed the interviews & signed a contract then she advised to submit the requirments (tor, nbi clearance, medical) on the day that she needs to report to undergo her training & as per HRD she cannot go on the training once her requirments are not complete. So here's what we've worried.

We request for a TOR in her school but the release date is beyond the date that she needs to report & pass all the requirments, so that is the one problem.

Next is she is undergrad 1st year 1st sem only but when she got interviewed my friend told them that she is 2nd year undergrad in college.

My question is, is there any possibilities that they can forfeit her contract once they found out that her transcript of records is only 1st year only? or they will cancel your contract once you cannot give them your requirments on the date given?

Anyone please advise or enlighten us... Thank you..
 
paano makapasa sa versant? thanks!!
makinig ka lang ng maigi sir :)

mga boss,

ok ba mag work sa call center?

anong work sa call center ang puede sa tulad ko na ang experience ay office work?

how much ngayon ang starting sa tulad ko na walang experience at gustong mag work sa call center?

anong call center ang recommend nyo na applyan?

ok naman sa callcenter dahil sa dami ng taong mamemeet mo ^_^

office work? hmm kung grad ka ng psych pwede ka magHR. or kung may experience ka sa quality, pwede ka magQA (Quality Analyst), else agent :D

sa agent post depende. meron nagbibigay as low as 15K and as high as 25K

kung malapit ka sa taguig, try mo dun sir malaki mgpasweldo mga bpo dun :thumbsup: . The best para saken ang convergys, di kalakihan magpasweldo pero parating namemeet yung expectations ko. For starters try mo sa teleperformance, sitel, NCO

ive tried to apply in a bpo companies but sadly i didnt pass because of my grammar and pronunciation. tsk. better luck next time
pratice lang sir, kaya yan! :salute:

Guys i have a question because me & my friend is worried..

My friend is applying in a call center at INFOSYS in alabang & she passed the interviews & signed a contract then she advised to submit the requirments (tor, nbi clearance, medical) on the day that she needs to report to undergo her training & as per HRD she cannot go on the training once her requirments are not complete. So here's what we've worried.

We request for a TOR in her school but the release date is beyond the date that she needs to report & pass all the requirments, so that is the one problem.

Next is she is undergrad 1st year 1st sem only but when she got interviewed my friend told them that she is 2nd year undergrad in college.

My question is, is there any possibilities that they can forfeit her contract once they found out that her transcript of records is only 1st year only? or they will cancel your contract once you cannot give them your requirments on the date given?

Anyone please advise or enlighten us... Thank you..
depende sa company sir. kapag sinabi nila na requirement talaga na umabot ng 2nd yr. pwedeng magkaproblema. yung sa TOR request naman wala silang magagawa kung di mo masubmit on time since hindi kaagad mprovide ng school.

sana lang tamad yung HR ng comp baka hindi mapansin na 1st year lang sya, e di lusot hehehe :pray:
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

paano makapasa sa versant? thanks!!

- just make sure na clear yung voice mo.. according sa mga nabasa ko kasi ay system based ang exam na ito.. meaning computer magbibigay ng result kung pasado ka or hindi.. yung iba nga iba ang sagot sa mga tanong.. may tumutula.. or nagsasabi ng lyrics ng kanta.. quality ng voice talaga labanan pag versant eh.. :D

mga boss,

ok ba mag work sa call center?

anong work sa call center ang puede sa tulad ko na ang experience ay office work?

how much ngayon ang starting sa tulad ko na walang experience at gustong mag work sa call center?

anong call center ang recommend nyo na applyan?

- ok naman ang work sa call center.. stressful nga lang pag mahirap yung account or process na napasukan mo.. saka sa schedule na rin kung magulo at papalit-palit.. pwede ka siguro mag-start as non-voice agent.. kaso mas mababa offer sa kanila eh.. sa ngayon nasa 13-15K na ang starting sa mga walang experience.. maraming BPO companies sa paligid.. kahit saan naman pwede mo i-try.. :D

Guys i have a question because me & my friend is worried..

My friend is applying in a call center at INFOSYS in alabang & she passed the interviews & signed a contract then she advised to submit the requirments (tor, nbi clearance, medical) on the day that she needs to report to undergo her training & as per HRD she cannot go on the training once her requirments are not complete. So here's what we've worried.

We request for a TOR in her school but the release date is beyond the date that she needs to report & pass all the requirments, so that is the one problem.

Next is she is undergrad 1st year 1st sem only but when she got interviewed my friend told them that she is 2nd year undergrad in college.

My question is, is there any possibilities that they can forfeit her contract once they found out that her transcript of records is only 1st year only? or they will cancel your contract once you cannot give them your requirments on the date given?

Anyone please advise or enlighten us... Thank you..

- depende yan sa company kung talagang particular sila sa educational background may chance na ma-termed.. pero sa mga napasukan ko naman na mga companies eh hindi naman.. basta maipasa mo yung requirements eh check ka na.. and usually mahaba ang palugit pag school records.. pwede ka naman magbigay ng promisory letter eh kung sakali..:D

makinig ka lang ng maigi sir :)



ok naman sa callcenter dahil sa dami ng taong mamemeet mo ^_^

office work? hmm kung grad ka ng psych pwede ka magHR. or kung may experience ka sa quality, pwede ka magQA (Quality Analyst), else agent :D

sa agent post depende. meron nagbibigay as low as 15K and as high as 25K

kung malapit ka sa taguig, try mo dun sir malaki mgpasweldo mga bpo dun :thumbsup: . The best para saken ang convergys, di kalakihan magpasweldo pero parating namemeet yung expectations ko. For starters try mo sa teleperformance, sitel, NCO


pratice lang sir, kaya yan! :salute:


depende sa company sir. kapag sinabi nila na requirement talaga na umabot ng 2nd yr. pwedeng magkaproblema. yung sa TOR request naman wala silang magagawa kung di mo masubmit on time since hindi kaagad mprovide ng school.

sana lang tamad yung HR ng comp baka hindi mapansin na 1st year lang sya, e di lusot hehehe :pray:

- thanks sa pag-response mo sa mga tanong at concerns nila ah..:salute:
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

:thanks: d2 TS, very very useful 2... :clap::clap::clap:
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

salamat sa mga sagot nyo sir!
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

May alam ba kaung call centers na local? Kac ang hirap makapasok sa mga international...
Saka ilan ba starting pag local lang?
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

Pa po OT TS invite po ako dito kung sino may gusto ng FREE CALL CENTER TRAINING dito po sa school namin sa AMA UNIVERSITY project 8. partnership po ng AMA at TESDA sayang din po kasi konti palang ung mga umaatend pwede pa po ung mga may gusto punta lang po kayo dito diretso sa Admin building at tanong nyo po dun. ^_^
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

Hi guys!! Pasingit po and share ha?! A BIG THANKS also to you TS Eshmie for this wonderful thread. It really helped me alot!! Now I think, I am the best!! Haha.. PEACE!! ;)
:excited::excited::excited:
I am Mike, I just recently got terminated from my previous company (SYKES), circumstances have left me no choice. I filed for a resignation but due to my ranking not to brag being at the top as an agent on our account and as it's peak they wont let me. So, I just let them to mark me down. And also I am not happy on my previous account and talking about my everyday ride, It's too exhausting. Now, I'm looking for a company hiring for their TSR Post. I am looking for a more challenging Tech. Account. Can someone help me here? If you have there suggestions or if you can refer me. I prefer to work in Alabang or maybe any where. ;D:yipee::yipee::yipee:

I'm currently staying here at Imus, Cavite. Thanks in advance guys!! I hope you can help me, I'm planning to apply at Convergys Alabang but I am not sure if they have a tech. account.. :clap::clap::clap:
 
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Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

May alam ba kaung call centers na local? Kac ang hirap makapasok sa mga international...
Saka ilan ba starting pag local lang?

-- sa makati po may customer support ang BDO, smart at globe.. di ko alam kung anong company eh.. ung BDO yata ay sa may Aegis PeopleSupport.. kaso mababa lang offer pag local accounts.. siguro nasa 10K-13K.. :think:

Pa po OT TS invite po ako dito kung sino may gusto ng FREE CALL CENTER TRAINING dito po sa school namin sa AMA UNIVERSITY project 8. partnership po ng AMA at TESDA sayang din po kasi konti palang ung mga umaatend pwede pa po ung mga may gusto punta lang po kayo dito diretso sa Admin building at tanong nyo po dun. ^_^

-- that's nice ah.. ang dami na ngayong mga free call center trainings! :clap:

Hi guys!! Pasingit po and share ha?! A BIG THANKS also to you TS Eshmie for this wonderful thread. It really helped me alot!! Now I think, I am the best!! Haha.. PEACE!! ;)
:excited::excited::excited:
I am Mike, I just recently got terminated from my previous company (SYKES), circumstances have left me no choice. I filed for a resignation but due to my ranking not to brag being at the top as an agent on our account and as it's peak they wont let me. So, I just let them to mark me down. And also I am not happy on my previous account and talking about my everyday ride, It's too exhausting. Now, I'm looking for a company hiring for their TSR Post. I am looking for a more challenging Tech. Account. Can someone help me here? If you have there suggestions or if you can refer me. I prefer to work in Alabang or maybe any where. ;D:yipee::yipee::yipee:

I'm currently staying here at Imus, Cavite. Thanks in advance guys!! I hope you can help me, I'm planning to apply at Convergys Alabang but I am not sure if they have a tech. account.. :clap::clap::clap:

.. there's no tech account in CVG alabang.. try to check at First Source, APAC and GENPACT if you still preferred working in Alabang.. i think they have tech accounts.. but i'm not quite sure.. :slap:

why not work in MOA.. Teleperformance and ACS have tech accounts.. :)
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

guys pa update naman ng mga çall cnters na my minimum requirmnt na hs grad..pa share guys kht local center man..
 
Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

Urgent hiring for Technical Sales Specialist
iOPEX Technologies Philippines Inc.
National Capital Reg - 12F NetLima 5th Ave. Cor. 26th St. BGC Taguig 1634

iOPEX is a new generation business services provider offering optimized IT Management & Technical Support services. Enterprises world over have taken advantage of available tools -such as location, labor & process arbitrage –for opex reduction. However the pressure for further reduction without any sacrifice in performance standards has only increased. iOPEX has developed and continues to invest in innovative delivery models to achieve what appear to be conflicting goals – sustainable cost recovery & enhanced customer experience. iOPEX has integrated 3 key for success –strategic design of service delivery, seamless implementation of the recommended model and operational discipline in ongoing delivery. We call it, simply, the CIO model. We are neither technology consultants nor system integrators. We are process innovators focused on extracting the best out of the investments our clients have already made. iOPEX management team has extensive experience in transitioning several large, mission critical projects for global delivery. iOPEX management team, with deep domain knowledge and expertise, ensures personalized client management. Clients of iOPEX are assured of the understated competence that translates the business objectives to operational excellence.

Responsibilities:

The Technical Sales Specialist shall be assigned to a leading Live Technical Support Account. He/She will be responsible in providing paid Technical Support and sell other services to all callers. Troubleshoot telephone and/or email inquiries in the technical support queue Perform appropriate and timely troubleshooting of technical issues Meet performance standards set by the department, number of calls/sales Provide accurate technical solutions in an effort to resolve each issue upon the 1st call Work with customers to describe and products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services Requirements:

Must be a graduate of any 2-year Technical/Vocational/Associate Degree Course or must have completed all 2nd year College Subjects from any Bachelor's Degree Course Must have Above Average to Excellent Verbal and Written English Communication Skills Must have at least 6-12 Months Experience in handling Inbound Sales and/or Technical Support in a High Volume, Fast Paced Multi-national Call Center Environment Must have Strong Customer Service and Telesales skills Experienced with Web Based Applications & Windows Operating Systems Knowledge and understanding of Domain Registration with Basic Understanding of Web Browsers Good Organizational Skills and has great ability to Multi-task and Prioritize Ability to manage Sensitive and Critical Client Information Has good Problem Solving and Decision Making Skills Must be willing to work immediately Must be willing to perform Technical Support and Inbound Sales Must be willing to work in Bonifacio Global City, Taguig City

If you believe you possess the Technical and Sales Skills required and have a Strong Desire to Learn with an Uncompromising Customer Focus, we want to hear from you. You are invited to Walk in and Apply at our Manila Office.

WALK-INSCHEDULE Mondays-Fridays from 11:00 AM until 6:00 PM 12th Floor Net Lima Building, 5th Avenue Corner 26th Street, Bonifacio Global City, Taguig City 1634 (Opposite Mini Cooper)

Please come in Business-casual attire and bring an Updated Resume together with any of the following Proof of Remuneration from your Latest Employer: One-month Pay Slip Employment Contracte Certificate of Employment Good luck and see you soon!

(For those who are interested, just txt me, ramping talaga samen ngaun. 09289097274)
 
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Re: How to get a job in Call Center? [questions, opinions & experiences are welcome h

sino po galing sitel dito? more than 1 month na ako naghihintay ng back pay wala pa din. :(
 
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