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How to get a job in Call Center? [questions, opinions & experiences are wel

Re: How to get a job in Call Center? [questions, opinions & experiences are

@BELIEVERM203
ok lang po lagi naman po ako nag vivisit sa thread para po sa reply mo, ang metrics po ba yun yung time schedule ng agent?
nag appply na op ako before sa cvg and unfortunately hindi po pinalad balak ko po try muna sa sykes.
alam mo po ba kung magkano ang starting ng tsr sa sykes?

Matiyaga naman po ako at mahilig ako pag aralan ang isang bagay na gustong gusto ko.
 
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Re: want to work in a BPO company???

Salamat po dito master:read:
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

@BELIEVERM203
ok lang po lagi naman po ako nag vivisit sa thread para po sa reply mo, ang metrics po ba yun yung time schedule ng agent?
nag appply na op ako before sa cvg and unfortunately hindi po pinalad balak ko po try muna sa sykes.
alam mo po ba kung magkano ang starting ng tsr sa sykes?

Matiyaga naman po ako at mahilig ako pag aralan ang isang bagay na gustong gusto ko.

Hindi po, isa lang po ang attendance, pero hindi po attendance lang, kasama dun performance mo of how you handle your call, how productive you are as an agent.. sa madaling salita performance, mahirap maging specific kasi gaya ng sinabi ko ibat ibang account ibat ibang din metrics.
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

ok po gets ko na po. meron po ba kayo maibibigay sakin na tips para po sa interview mag aapply na po ulit kasi ako.
ok lang po ba ang sykes? o may mairereccomend po kayo?
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

ok po gets ko na po. meron po ba kayo maibibigay sakin na tips para po sa interview mag aapply na po ulit kasi ako.
ok lang po ba ang sykes? o may mairereccomend po kayo?

sa mga wala pang call center experience try
Sitel, Sykes, Teletech, CVG, WNS, Hinduja, you can also try 24/7.

Tips sa interview:

basta kapag sasagot ka sa kahit anong tanung nila laging mong tandaan dapat ang isasagot mo yung laging papabor sa company hindi yung papabor sayo.
Try mo din magsearch maraming tips for interview.
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

maraming salamat po sana po ma hired din ako this time maging katulad mo din po sana ako.
may idea po ba kayo kung mag kano po starting sa sykes? as tsr lang po.
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

maraming salamat po sana po ma hired din ako this time maging katulad mo din po sana ako.
may idea po ba kayo kung mag kano po starting sa sykes? as tsr lang po.


Sorry wala po akong idea kasi never pa akong nagapply sa Sykes eh.
Pero sa mga wala pang cc experience normally offer nila sayo is 14k - 15k sa iba, ewan ko lang po sa Sykes.
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

Ah ganun po ba ok lang po, sa 14-15k po ba nandun na yung allowance and other incentives?
starting lang naman po yun di ba?
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

Ah ganun po ba ok lang po, sa 14-15k po ba nandun na yung allowance and other incentives?
starting lang naman po yun di ba?


Kadalasan kasama na po, pero depende parin sa Company.
Opo yan karaniwang starting.
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

Salamat po sana palarin ako.
 
Re: want to work in a BPO company???

Hi, guys!

Just to share these great career opportunities for new and experienced call center agents. Click on the links next to the job titles to learn more and apply.

CUSTOMER CARE AGENT - DAYSHIFT Retail Account http://bpocareerhub.com/jobs/view/7386-SITEL-Philippines-CUSTOMER-CARE-AGENT-DAYSHIFT-Retail-Account

Dayshift CUSTOMER SERVICE ACCOUNT Airline Account - Competitive salary http://bpocareerhub.com/jobs/view/7387-Dayshift-CUSTOMER-SERVICE-ACCOUNT-Competitive-salary-Airline-Account

21K salary package awaits CALL CENTER AGENTS - US Home Appliance Acct http://bpocareerhub.com/jobs/view/7388-CALL-CENTER-AGENTS-21K-salary-package-awaits-US-Home-Appliance-Acct

CSR for Canadian Account Telecommunications http://bpocareerhub.com/jobs/view/7389-Canadian-Account-Telecommunications-CSR-needed-Sitel-Philippines

NEWEST HEALTHCARE ACCOUNT - CALL CENTER AGENTS! Get Up to 20k salary package http://bpocareerhub.com/jobs/view/7392-NEWEST-HEALTHCARE-ACCOUNT-CALL-CENTER-AGENTS-Up-to-20k-salary-package
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

nandun na po ba sa 14-15k yung allowance and other incentives?
ano po ba ang karaniwang tanong or interview sa tsr?
IT graduate po kasi at employed pa po ako ngayon kaya lang po mababa sweldo ko
as an IT so kaya po naghahanap ako ng kahit medyo mas mataas ng konti sa sweldo ko ngayon.:pray:

18k salary package ko as TSR sa Convergys (no CC experience ako + fresh grad) kasama na sa 18k ung allowances, 13k lang basic salary ko e :lol:
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

@kren27
18k? ayos lang po ba yun para sayo or masyado mababa?
regular ka na ba dun? pag na regular ba magkaka increase ka din?
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

wala kong exp sa CC pero experience as an IT 2 years. gusto ko mg switch sa CC san ba tmtngap ng newbee as in newbee nauutal utal pa haha
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

@kren27
18k? ayos lang po ba yun para sayo or masyado mababa?
regular ka na ba dun? pag na regular ba magkaka increase ka din?

ayos n saken ung 18k salary package esp if magdorm ako sa may MegaMall banda bulacan pa kase ako galing e. anyway probationary period p lang po ako for 6 months tapos pwedeng madagdagan pag naregular depende sa performance un ung sabi saken. pero if lumipat ako ng ibang account pwedeng maging 15.5k n lang sahod ko kase ung 2.5k galing sa account/program na pinasukan ko which is Time Warner Cable, bale ung pinakamababang pasahod sa convergys is 15.5k salary package based sa nabasa ko sa terms nila.
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

pang ilang months mo na ba dun sa cvg? taga bulacan din ako eh. madali bang makapasok sa cvg megamall?
gusto ko na kasi umalis dito sa work ko mababa sahod ko eh heheh di ako makabili ng bahay

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@kren27
sa training ba ituturo sayo kung ano yung time warner cable kasi syempre sa una di naman natin alam yun di ba?
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

pang ilang months mo na ba dun sa cvg? taga bulacan din ako eh. madali bang makapasok sa cvg megamall?
gusto ko na kasi umalis dito sa work ko mababa sahod ko eh heheh di ako makabili ng bahay

- - - Updated - - -

@kren27
sa training ba ituturo sayo kung ano yung time warner cable kasi syempre sa una di naman natin alam yun di ba?


sa June 29 p lang start ko :3 , anyway di ako sa cvg megamall nag apply sa may cubao lang recruitment hub nila mas mabilis process dun compared sa sites nila.

http://www.symbianize.com/showthread.php?t=1282532

ung about sa training yep, 10 days na english communication skills training tapos 5-10 days product specific training (ung time warner or kung anung account napunta sau) pero paid training na un ang problema nga lang pwede kang ma-remove sa trabaho if di mo napasa ung training
 
Re: How to get a job in Call Center? [questions, opinions & experiences are

We currently have 14 openings for Service Desk Analysts/IT Helpdesk

Company: Xerox transitioning to Atos
Location: Pasay, near MoA

Requirements:
At least 2years in Technical Support
Good English communication skills

Basic pay is around 20k+
 
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