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Idiot's Guide to pass the Call Center interview with TIPS and TRICKS

roytamar

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lupet mo nmn... call center agent din aq ngaun pro ngstart aq sa mga mbbbang call center. nung nkaipon n aq ng sapat n experience tsaka n aq ng-apply sa mttaas n call center. Telus aq ngaun. GOD bless...




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boss, anong mabbbang CC ba yan?
gusto ko din sana magsimula dyan at mag-ipon ng experience tulad ng style mo.
hope you can help me, boss. thanks!
 

8BlackAce8

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Nice tips.. dati nag apply din ako sa callcenter di ako pumasa :lol:
 

occulttime

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TS, im just wandering what is the name of your present work company :)

loooooooooool
 

javachip27

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Suggestion lang guys.
Para lalo maging useful 'tong thread ni TS recommend kayo ng Company na pwede applyan and napuntahan niyo na lalo na yung "mababang call center company" :lol:, then kung nakapasa ka or hindi.
 

ethnic619

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Salamat sa tip mo pre. Sa totoo lang dalawang beses na kong bumabagsak sa interview nabwibwisit tuloy ako sa sarili ko layo pa naman ng byahe ko tapos pagdating sa interview bagsak. Nag-iisip tuloy ako kung mag aaplay ako sa Call Center.
 

ironyuppy

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Nice thread!


Suggestion lang guys.
Para lalo maging useful 'tong thread ni TS recommend kayo ng Company na pwede applyan and napuntahan niyo na lalo na yung "mababang call center company" :lol:, then kung nakapasa ka or hindi.

OK share ko yung inapplyan ko. Yung malalapit sa Alabang, meron dun sa Northgate. Convergys, Genpact, HSBC...
Di ako nakapasa sa Genpact. Yun lng yung tnry kong company dun.:lol:

Sa mga gusto ng free tips how to pass the interview, meron free seminar dun sa IIWC sa Southwest bldg., Makati. Along Osmena cor Makiling St. Kahilera lang ng Cash and Carry mall. Walk-in ka lang. Nag-coconduct na din ng phone interview doon, pag pasado, voila! Exam agad sa CC na yun. Nagbibigay sila ng referral slip. Di ako pasado ng phone interview, hindi kasi ako sanay ng ganun.:rofl:

May bentahe na pag nkaattend ng seminar nila. Pati yung mga exams may tips (and leakage:naughty:) na dun kung paano i-sure pass! Haha! Galing kasi ako dun bago nag-apply sa Teleperformance.

Nagtry din ako sa Convergys G5, di pinalad sa initial interview!:lol:

Sa mga babagsak:weep:, wag mawalan ng loob, madaming CC sa Pilipinas!:pray::)
Take it as a challenge at alamin din kung sa nagkulang.
 
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zeus01

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boss, anong mabbbang CC ba yan?
gusto ko din sana magsimula dyan at mag-ipon ng experience tulad ng style mo.
hope you can help me, boss. thanks!

magsasaynag ka lang ng oras mo,....

ako i started with ICT (sykes)mga 6 years ago..never ventured sa mga low paying cc..sayang lang oras mo,parehas lang naman workload,
 

chris279183

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This is very informative TS.. I will recomend this tips to my friends.. Thanks for sharing.. :)
 

zeus01

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sa akin naman tip dont waste your time applying sa mga local or low end centers just to gain experience
 

trini2224

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sa akin naman tip dont waste your time applying sa mga local or low end centers just to gain experience

for me naman, ang advice ko sa mga nag aapply pa lang, never sign any contract that contains any form of employment bond. :)
 

zeus01

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for me naman, ang advice ko sa mga nag aapply pa lang, never sign any contract that contains any form of employment bond. :)

depende maam...ive been employed before sa company before na me bond...wlaa naman nangyare nung nag awol ako
 

trini2224

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depende maam...ive been employed before sa company before na me bond...wlaa naman nangyare nung nag awol ako

tama its a case-to-case basis, some others kasi talagang masipag maghabol. minsan naman kasi di mo rin masisi ang employee lalo na kung talagang need na nitong magresign regardless of the reason kahit under pa rin sila ng employment bond. swerte kapag hindi naghabol ang company.

hindi naman rude if someone wants to ask the HR to confirm if there's any employment bond between him/her and the company before signing any employment contract.

so i think to be safe...better avoid companies with any employment bonds so that in the future if the hired intends to resign regardless of the reason, wala na syang iintindihing anumang mabigat na responsibility up to his/her last minute in the company.
 

ScriptKixx

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hahaha nice guide TS ! two thumbs up ! :thumbsup:
gusto ko rin mag-apply ng CC . same tyo 1st yr lang ako IT rin , tapos nag proceed ako sa TESDA . CHS NC II .
 

yeaurika08

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haha thanks here.. anyway i've been searching this tips in google i never thought na sa symbianize ko lang pala mahahanap.. hahaha antagal ko ng member ng symb hindi ko man lang naisip na marami nga palang tips dito.. hahaha thanks anyway..
 
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